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For 'CLICK & COLLECT' from our Maidstone shop choose 'UNITED KINGDOM' at the checkout to select.

Delivery Information

Delivery of your order placed through this website:

Orders placed via our website or placed over the phone will be dispatched using Royal Mail or Hermes services.

We aim to dispatched all orders received by 3pm Monday to Friday on the same day (excluding English bank holidays). 

Orders placed over the weekend or on a Bank Holiday will be processed the next working day.

Orders with a value of £75 or more for delivery within the United Kingdom automatically receive free standard tracked delivery.

If your order is over £75 and you require guaranteed next day delivery (Monday - Saturday within the UK) additional options are available at the checkout. 

Free delivery does not extend to balloon orders. Price for local balloon delivery on application.

Delivery options are as follows:

UK Mainland Standard Tracked Post (1-3 days) - £5

  • We normally dispatch your orders within 24 hours of receipt
  • Standard Delivery takes approximately 1-3 working days although this is not guaranteed
  • Our dispatch team does not work Saturdays, Sundays or Bank/Public Holidays so orders will not be despatched on these days

UK Mainland Next Day Delivery (order before 3pm for delivery Monday - Friday) - £9 

  • Order before 3pm Monday to Thursday and your order will be dispatched the same day
  • Orders are guaranteed for delivery the next day
  • Orders received Friday before 3pm will be processed and posted same day but may not arrive until Monday

UK Saturday Delivery 1pm - £15 - Currently not available

  • Order Friday before 3pm and we will guarantee delivery for Saturday before 1pm

European Shipping - £20 - Currently not available

  • We normally dispatch your orders within 24 hours of receipt (excluding Saturday, Sunday and Bank/Public Holidays)
  • Standard Delivery takes approximately 5-7 working days although this is not guaranteed 
  • Most Orders going to Europe will need a signature
  • There is no Express Delivery available for orders outside the United Kingdom
  • Customers outside of the UK should please note that the buyer is responsible for any and all customs, duty, taxes/ vat and import charges etc., which may be made by your country.

USA Shipping - £25 - Currently not available

  • We normally dispatch your orders within 24 hours of receipt (excluding Saturday, Sunday and Bank/Public Holidays)
  • Standard Delivery takes approximately 5-7 working days although this is not guaranteed 
  • Most Orders going to USA will need a signature
  • There is no Express Delivery available for orders outside the United Kingdom
  • Customers outside of the UK should please note that the buyer is responsible for any and all customs, duty, taxes/ vat and import charges etc., which may be made by your country.

Australia Shipping - £25 - Currently not available

  • We normally dispatch your orders within 24 hours of receipt (excluding Saturday, Sunday and Bank/Public Holidays)
  • Standard Delivery takes approximately 5-7 working days although this is not guaranteed 
  • Most Orders going to Australia will need a signature
  • There is no Express Delivery available for orders outside the United Kingdom
  • Customers outside of the UK should please note that the buyer is responsible for any and all customs, duty, taxes/ vat and import charges etc., which may be made by your country.