Delivery Information

Delivery of your order placed through this website:

Orders placed via our website or placed over the phone will be dispatched using Royal Mail or Evri services.

We aim to dispatched all orders received by 3pm Monday to Friday on the same day (excluding English bank holidays). 

Orders received by 3pm on Fridays may arrive the next day but this is not guaranteed.

Orders placed over the weekend or on a Bank Holiday will be processed the next working day. 

Price for local balloon delivery on application.

Delivery options are as follows:

UK Mainland Standard Tracked Delivery (1-3 days) - from £5.50

  • We aim dispatch your orders within 24 hours of receipt
  • Standard Delivery takes approximately 1-3 working days although this is not guaranteed
  • Our dispatch team do not work Saturdays, Sundays or Bank/Public Holidays so orders will not be despatched on these days
  • A signature required option is available

UK Mainland Next Day Delivery (order before 3pm for delivery Monday - Friday) - from £8

  • Orders placed by 3pm Monday to Friday will be dispatched the same day
  • Orders received by 3pm on Fridays will be processed and posted same day but may not arrive until Monday
  • Delivery at the weekend is not guaranteed 
  • Orders placed over the weekend will be processed the next working day
  • A signature required option is available

UK Saturday Delivery 1pm - £15 - Currently not available

  • Order Friday before 3pm and we will guarantee delivery for Saturday before 1pm

UK delivery of heavier items such as animated props - £25

European Shipping - £20 - Currently not available

  • We normally dispatch your orders within 24 hours of receipt (excluding Saturday, Sunday, Mondays and Bank/Public Holidays)
  • Standard Delivery takes approximately 5-7 working days although this is not guaranteed 
  • Most Orders going to Europe will need a signature
  • There is no Express Delivery available for orders outside the United Kingdom
  • Customers outside of the UK should please note that the buyer is responsible for any and all customs, duty, taxes/ vat and import charges etc., which may be made by your country.

USA Shipping - £25 - Currently not available

  • We normally dispatch your orders within 24 hours of receipt (excluding Saturday, Sunday, Mondays and Bank/Public Holidays)
  • Standard Delivery takes approximately 5-7 working days although this is not guaranteed 
  • Most Orders going to USA will need a signature
  • There is no Express Delivery available for orders outside the United Kingdom
  • Customers outside of the UK should please note that the buyer is responsible for any and all customs, duty, taxes/ vat and import charges etc., which may be made by your country.

Australia Shipping - £25 - Currently not available

  • We normally dispatch your orders within 24 hours of receipt (excluding Saturday, Sunday and Bank/Public Holidays)
  • Standard Delivery takes approximately 5-7 working days although this is not guaranteed 
  • Most Orders going to Australia will need a signature
  • There is no Express Delivery available for orders outside the United Kingdom
  • Customers outside of the UK should please note that the buyer is responsible for any and all customs, duty, taxes/ vat and import charges etc., which may be made by your country.

Please note: In the event of severe weather conditions some deliveries may be delayed.

In the unlikely event that we are unable to dispatch part or all of your order, we will contact you to discuss viable options or alternatives. If none can be agreed we will issue a refund.